These Terms of Service ("Terms") are a legal agreement between you and TRADECOACH ("we," "us," or "TRADECOACH"), the operator of the website at tradecoach.pro and related subdomains and the software-as-a-service application accessible therein (collectively, the "Service").
By creating an account, starting a free trial, paying a subscription, or otherwise accessing the Service, you agree to be bound by these Terms and our Privacy Policy and Risk Disclosure. If you do not agree, do not use the Service.
You may use the Service only if you:
To use most features you must create an account. You agree to:
We may suspend or terminate accounts that we reasonably believe have been used in violation of these Terms.
New users receive a 7-day free trial of the Standard tier. The trial does not require a payment method. During the trial you have access to all Standard-tier features. At the end of the trial, the Service prompts you to subscribe; if you do not, your access to paid features ends but your data is retained per our retention policy in the Privacy Policy.
We may, at our sole discretion, extend the trial period for individual users (for example, where a user has put the Service through a substantial real-use cycle). Trial extensions are not advertised and are not a contractual right.
Subscriptions are billed in advance on a monthly or annual cadence at the prices stated on the Pricing page. Subscriptions renew automatically at the end of each billing period at the then-current price unless canceled. We will notify you of any price increase at least 30 days in advance; price changes apply only at the next renewal.
Payment is handled by our merchant of record, Polar Software Inc. ("Polar"). Polar's terms apply in addition to ours for the payment relationship. We do not store full payment card details on our systems; Polar handles all such data.
You may cancel your subscription at any time from your account settings or by emailing support@tradecoach.pro. Cancellation stops future renewals. Your account remains active until the end of the current paid billing period, after which the subscription ends.
No prorated refunds for partial periods. Edge cases involving genuine technical failure on our side or fraudulent charges are handled at our discretion via support; please contact us.
Polar, as our merchant of record, collects and remits applicable VAT, GST, and sales tax in jurisdictions where required. Prices on the Pricing page are inclusive or exclusive of taxes as displayed at checkout.
TRADECOACH is a software-as-a-service tool that helps futures traders log trades, analyze their performance with excursion analytics, track patterns and exit strategies, and monitor their trading against prop firm rules they have configured.
TRADECOACH is not:
Any feature that displays analytics, statistics, suggestions, or AI-generated commentary is informational only. You are solely responsible for your own trading decisions.
The Service includes pre-built rule templates for various proprietary trading firms ("Prop Firm Templates"). These templates are informational only. We source template values directly from each firm's official Help Center or Knowledge Base as of the verification date shown in your account, and we run automated audits to detect changes.
However: prop firms may change their rules without notice, our automated processes may fail or lag, and we may make extraction errors. You are responsible for independently verifying any rule, drawdown limit, daily loss limit, profit target, payout cadence, consistency rule, or other constraint with your firm before relying on it. We accept no liability for losses, account violations, missed payouts, account closures, or any other adverse outcome arising from inaccurate, outdated, or incomplete templates.
If you identify an incorrect template, please report it via the "Report incorrect" link in the affected account or by emailing support@tradecoach.pro.
The Service may include AI-generated coaching, trade analysis, daily reviews, pattern audits, or other generative outputs (the "AI Features"). AI Features are informational only and may be inaccurate, biased, incomplete, or misleading. You must use independent judgment before acting on any AI output. We do not guarantee the accuracy, usefulness, safety, or non-infringement of AI-generated content.
AI Features may be powered by third-party model providers including but not limited to Anthropic PBC. Their respective acceptable-use policies apply to your inputs.
You may not, and you may not enable others to:
Trade data, journal entries, screenshots, notes, and other content you submit to the Service ("Your Content") remains your property. By submitting Your Content, you grant us a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, display, and back up Your Content solely for the purpose of providing and improving the Service for you.
We do not sell Your Content. We do not train AI models on Your Content. Aggregated, anonymized usage statistics may be used internally to improve the Service.
You are solely responsible for the accuracy, legality, and appropriateness of Your Content. We are not obligated to monitor Your Content but may do so at our discretion.
The Service, including its software, designs, text, graphics, the TRADECOACH name and logo, and all related materials, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service in accordance with these Terms. No other rights are granted.
The Service relies on third-party providers including Cloudflare (hosting and DNS), Supabase (database and authentication), Polar (payment processing), Sentry (error monitoring), PostHog (product analytics), Resend (transactional email), Anthropic (AI features, where applicable), and Discord (community integrations, optional). Your use of the Service is subject to these providers' respective terms where applicable.
We may add, remove, or change third-party providers at our discretion. We are not responsible for the availability, accuracy, or behavior of third-party services.
NO WARRANTIES. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT DEFECTS WILL BE CORRECTED.
Without limiting the foregoing, we make no representations or warranties about:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL TRADECOACH, ITS AFFILIATES, OR ITS LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO TRADING LOSSES, LOST PROFITS, PROP FIRM ACCOUNT VIOLATIONS, MISSED PAYOUTS, LOST DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATING TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
In jurisdictions that do not permit the exclusion of certain warranties or liabilities, our total cumulative liability to you for any claim arising out of or relating to these Terms or the Service will not exceed the greater of (a) the amount you paid us for the Service in the 12 months preceding the event giving rise to the claim, or (b) US$100.
You agree to defend, indemnify, and hold harmless TRADECOACH and its affiliates, officers, directors, employees, and contractors from any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or relating to: (a) your use or misuse of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights, including any prop firm's rules; or (d) Your Content.
You may terminate your account at any time by canceling your subscription and emailing support@tradecoach.pro to request account deletion.
We may suspend or terminate your access to the Service, with or without notice, if we reasonably believe you have violated these Terms, if required by law, or if continuing to provide the Service is no longer commercially reasonable. We will use good faith efforts to give advance notice where practicable.
On termination, your rights to use the Service end. Sections 5.2, 5.3, 5.4, 6, 7, 8, 10, 11, 12, 14, 15, and 16 survive termination.
We may update these Terms from time to time. Material changes will be communicated by email and/or via a prominent notice in the Service at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance.
These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in the State of New York, and you and we consent to the personal jurisdiction of those courts.
To the maximum extent permitted by law, you and we agree that any dispute will be resolved on an individual basis only; class actions, class-wide arbitration, and representative actions are not permitted.
Questions about these Terms? Email support@tradecoach.pro.