These Terms of Service ("Terms") are a legal agreement between you and TRADECOACH PRO LLC, a New York limited liability company ("we," "us," or "TRADECOACH"), the operator of the website at tradecoach.pro and related subdomains and the software-as-a-service application accessible therein (collectively, the "Service").
By creating an account, paying a subscription, or otherwise accessing the Service, you agree to be bound by these Terms and our Privacy Policy and Risk Disclosure. If you do not agree, do not use the Service.
You may use the Service only if you:
To use most features you must create an account. You agree to:
We may suspend or terminate accounts that we reasonably believe have been used in violation of these Terms.
TRADECOACH offers a Free plan with no time limit and no payment method required, covering one trading account. Paid plans are described on the Pricing page. We do not offer a free trial of a paid plan; the Free plan is the trial — use the Service for as long as you like on one account, then subscribe if you want unlimited accounts and the Pro features.
Subscriptions are billed in advance on a monthly or annual cadence at the prices stated on the Pricing page. Subscriptions renew automatically at the end of each billing period at the then-current price unless canceled. We will notify you of any price increase at least 30 days in advance; price changes apply only at the next renewal.
Payment is processed by a third-party payment processor. TRADECOACH is the seller of record for all subscriptions. We do not store full payment card details on our systems; our payment processor handles all such data, and its terms apply to the payment relationship in addition to ours.
You may cancel your subscription at any time from your account settings or by emailing support@tradecoach.pro. Cancellation stops future renewals. Your account remains active until the end of the current paid billing period, after which the subscription ends.
7-day money-back guarantee. Every paid charge — first payment and each renewal — is refundable in full if you email support@tradecoach.pro within 7 days of that charge, no questions asked. After the 7-day window we do not provide prorated refunds for the unused part of a billing period; you keep access until it ends and are not charged again. Full details are in our Refund Policy.
We collect and remit applicable sales tax, VAT and GST in jurisdictions where we are required to do so. Prices on the Pricing page are exclusive of taxes unless stated otherwise; the exact tax applied to your order is shown at checkout and on your invoice.
TRADECOACH is a software-as-a-service tool that helps futures traders log trades, analyze their performance with excursion analytics, track patterns and exit strategies, and monitor their trading against prop firm rules they have configured.
TRADECOACH is not:
Any feature that displays analytics, statistics, suggestions, or AI-generated commentary is informational only. You are solely responsible for your own trading decisions.
When you add a trading account, the Service offers generic starting "shapes" grouped by account size and common drawdown style (for example, end-of-day trailing, intraday trailing, or static). These are generic mechanics, not a copy of any particular firm's current rules. You set and confirm the actual rule values for your account, and you can link your firm's own rules page as the reference. These account rules are informational only.
However: prop firms may change their rules without notice, and the values you enter may be inaccurate, outdated, or misconfigured. We deliberately do not ship per-firm rule copies that can go stale, we run no automated rule audit, and we display no "verified" date — your firm's own published page is the source of truth. You are responsible for independently verifying any rule, drawdown limit, daily loss limit, profit target, payout cadence, consistency rule, or other constraint with your firm before relying on it. We accept no liability for losses, account violations, missed payouts, account closures, or any other adverse outcome arising from inaccurate, outdated, incomplete, or misconfigured account rules.
Each account can carry a link to your firm's own rules page — open it, compare it against the values saved on the account, and keep them in sync. If something looks wrong in the Service itself, please email support@tradecoach.pro.
The Service may include AI-generated coaching, trade analysis, daily reviews, pattern audits, or other generative outputs (the "AI Features"). AI Features are informational only and may be inaccurate, biased, incomplete, or misleading. You must use independent judgment before acting on any AI output. We do not guarantee the accuracy, usefulness, safety, or non-infringement of AI-generated content.
AI Features may be powered by third-party model providers including but not limited to Anthropic PBC. Their respective acceptable-use policies apply to your inputs.
You may not, and you may not enable others to:
Trade data, journal entries, screenshots, notes, and other content you submit to the Service ("Your Content") remains your property. By submitting Your Content, you grant us a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, display, and back up Your Content solely for the purpose of providing and improving the Service for you.
We do not sell Your Content. We do not train AI models on Your Content. Aggregated, anonymized usage statistics may be used internally to improve the Service.
You are solely responsible for the accuracy, legality, and appropriateness of Your Content. We are not obligated to monitor Your Content but may do so at our discretion.
The Service, including its software, designs, text, graphics, the TRADECOACH name and logo, and all related materials, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service in accordance with these Terms. No other rights are granted.
The Service relies on third-party providers including Cloudflare (hosting and DNS), Supabase (database and authentication), a third-party payment processor (payment processing), Sentry (error monitoring), PostHog (product analytics), Resend (transactional email), Anthropic (AI features, where applicable), Databento (historical price bars, used to reconstruct statistics for trades you have already taken), and Discord (community integrations, optional). Your use of the Service is subject to these providers' respective terms where applicable.
We may add, remove, or change third-party providers at our discretion. We are not responsible for the availability, accuracy, or behavior of third-party services.
NO WARRANTIES. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT DEFECTS WILL BE CORRECTED.
Without limiting the foregoing, we make no representations or warranties about:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL TRADECOACH, ITS AFFILIATES, OR ITS LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO TRADING LOSSES, LOST PROFITS, PROP FIRM ACCOUNT VIOLATIONS, MISSED PAYOUTS, LOST DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATING TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
In jurisdictions that do not permit the exclusion of certain warranties or liabilities, our total cumulative liability to you for any claim arising out of or relating to these Terms or the Service will not exceed the greater of (a) the amount you paid us for the Service in the 12 months preceding the event giving rise to the claim, or (b) US$100.
You agree to defend, indemnify, and hold harmless TRADECOACH and its affiliates, officers, directors, employees, and contractors from any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or relating to: (a) your use or misuse of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights, including any prop firm's rules; or (d) Your Content.
You may terminate your account at any time by canceling your subscription and emailing support@tradecoach.pro to request account deletion.
We may suspend or terminate your access to the Service, with or without notice, if we reasonably believe you have violated these Terms, if required by law, or if continuing to provide the Service is no longer commercially reasonable. We will use good faith efforts to give advance notice where practicable.
On termination, your rights to use the Service end. Sections 5.2, 5.3, 5.4, 6, 7, 8, 10, 11, 12, 14, 15, and 16 survive termination.
We may update these Terms from time to time. Material changes will be communicated by email and/or via a prominent notice in the Service at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance.
These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in the State of New York, and you and we consent to the personal jurisdiction of those courts.
To the maximum extent permitted by law, you and we agree that any dispute will be resolved on an individual basis only; class actions, class-wide arbitration, and representative actions are not permitted.
Questions about these Terms? Email support@tradecoach.pro.