7-day money-back guarantee. If you're not satisfied with a TRADECOACH paid subscription, email us within 7 days of the charge and we'll refund it in full — no questions asked. There's also a free plan, so you can try the product before you ever pay.
Every paid subscription charge — your first payment and each renewal — comes with a 7-day money-back guarantee. If you request a refund within 7 days of the charge, we will refund it in full, no questions asked. Email support@tradecoach.pro from the address on your account and we'll process it promptly.
Because TRADECOACH offers a Free plan that requires no payment method, you can use the product on one trading account for as long as you like before deciding to subscribe. The guarantee is there for the cases where a paid plan still turns out not to be the right fit.
You can cancel at any time. Cancellation stops future renewals, and you keep access to your paid features through the end of the billing period you've already paid for. After the 7-day window we do not provide prorated refunds for the unused part of a billing period — you simply keep access until it ends and are not charged again.
Payments and billing for TRADECOACH are handled through a third-party payment processor. Refunds are issued back to your original payment method.
If you see a charge you don't recognize or don't want, please email support@tradecoach.pro before opening a dispute with your bank or card issuer. We refund eligible charges on request, and that's almost always faster than a chargeback. We're a small team and we'd rather make it right directly.
Questions about this policy, a cancellation, or a refund? Email support@tradecoach.pro. This Refund Policy is part of, and should be read alongside, our Terms of Service.